Voice Tech Solutions

Unified Communications

Make teamwork work: Cisco Spark offers messaging, meetings, and calls all in one

Voice Tech Solutions-solutions

Call Control

Unified communications call control platforms deliver the right experience to the right endpoint

Simplify Communications

Cisco Unified Communications helps companies contend with the complexity of communications. It also addresses the growing needs of increasingly mobile workers who now conduct business from their desks and in conference rooms, airports, warehouses, and vehicles.

Unify Applications

Comprehensive call control, unified messaging, and unified client software allows people to access voice, video, data, and applications on fixed and mobile networks.

Help Enable More Effective Communications

Presence and instant messaging features provide the ability to check the availability of colleagues, identify how best to reach them, and click to communicate in real time.

Deliver Comprehensive Collaboration

Combined with the power of the integrated network, employees have instant access to voice, video, and web conferencing solutions. In addition, they can easily bring solutions together by adding video to an audio conversation or by adding web conferencing to share content.

Support the Creation of Business Applications

Cisco service-creation platforms simplify the ability to embed unified communications capabilities into existing Cisco and third-party applications or develop interactive media and web applications.

Cisco Unified Communications Manager (Call Manager)

Voice Tech Solutions-solutions Unite Applications and Endpoints

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint.
Cisco Unified Communications Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing.

Features and Capabilities
  • Reliability
  • Lower cost of ownership
  • Interoperability and standards support
  • Scalability for up to 40,000 users, extensible to 80,000 users
This powerful solution can help:
  • Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to telepresence rooms
  • Simplify voice systems with unified communications to cut costs and dramatically simplify provisioning and maintenance
  • Build productivity with comprehensive unified communications to help workers communicate and work more effectively
  • Enable mobility with embedded unified mobility software capabilities to keep workers productive wherever they are, with any content type, on any device
  • Improve collaboration -simply click to begin an IM session, initiate a phone call, or easily start a video-conferencing call

Cisco Unified Communications Manager is available in a choice of deployment models: public cloud, private cloud, on-premises, remote, or hybrid.

Cisco Business Edition 7000

Scalable collaboration for enterprises
Empower your employees to engage and innovate anywhere, on any device, any time, with industry-leading technology. Cisco Business Edition 7000 is an all-in-one, end-to-end collaboration solution designed for fast-growing enterprises.

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Features Voice over IP phone system (VoIP)

Comprehensive Unified Communications capabilities including voice and video calling, voicemail, messaging and presence, contact center and mobility options for every user.

Easy installation and management

It’s preloaded with all the essential collaboration applications you need, and simple to deploy and manage. Consolidate your communications infrastructure costs and reduce maintenance overheads.

Flexible premises and hybrid cloud deployment

Deploy essential communications on-premises and add the latest meetings and messaging services from the Cisco Spark collaboration cloud.

Scalable design for future growth

It’s purpose-built for small and midsize businesses with the industry’s leading Cisco Unified Communications Manager. It grows with the pace of your business as you add new users or locations.

Benefits Improve productivity

Delight your users with interactive, intuitive, easy-to-use collaboration.

Reduce complexity

Reduce complexity with a simple, easy-to-manage platform.

Decrease costs

Upgrade your legacy phone system and lower your total cost of ownership with cost-effective, time-saving operations.

7000M

  • Built for large enterprises
  • Optimized for over 1,000 users
  • Supports more than 3000 devices
  • Supports four to six collaboration applications
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7000H

  • Built for video-intensive large enterprises
  • Optimized for over 1,000 users
  • Supports more than 3000 devices
  • Supports eight to ten collaboration applications
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Cisco Business Edition 6000

Complete collaboration for midsized businesses

Your employees want to connect with co-workers, customers, and business partners from anywhere, using any device. Cisco Business Edition 6000 is more than just an IP phone system. It is an all-in-one solution that solves complex communications challenges for business with up to 1,000 employees.

Voice Tech Solutions-solutions
Voice over IP phone system (VoIP)

Comprehensive Unified Communications capabilities including voice and video calling, voicemail, messaging and presence, contact center and mobility options for every user.

Easy installation and management

It’s preloaded with all the essential collaboration applications you need, and simple to deploy and manage. Consolidate your communications infrastructure costs and reduce maintenance overheads.

Flexible premises and hybrid cloud deployment

Deploy essential communications on-premises and add the latest meetings and messaging services from the Cisco Spark collaboration cloud.

Scalable design for future growth

Business Edition 6000 is purpose-built for small and midsize businesses with our industry-leading Cisco Unified Communications Manager. It grows with the pace of your business as you add new users or locations.

Benefits Boost productivity

Delight your employees with interactive, intuitive, easy-to-use collaboration

Reduce complexity

Reduce complexity with a simple, easy-to-manage platform

Decrease costs

Upgrade your legacy phone system and lower your total cost of ownership with cost-effective, time-saving operations.

Cisco Business Edition 6000

6000S

  • Essential communications for small businesses
  • Optimized for up to 150 users
  • Up to 300 devices
  • Supports five fixed-core unified communications applications
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6000M

  • Purpose-built for midsize collaboration
  • Optimized for up to 1,000 users
  • Up to 1,200 devices
  • Supports four collaboration applications, plus one for management
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6000H

  • Built for video-intensive midsize collaboration
  • Optimized for up to 1,000 users
  • Up to 2500 devices
  • Supports eight collaboration applications, plus one for management
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Cisco Business Edition 4000

Simple, cloud-managed office communications

Easy-to-use and manage. Quick to deploy, in under a day. This modern, cloud-managed IP phone system is optimized for small and midsize businesses with up to 200 phones.

Voice Tech Solutions-solutions
Features Support for the latest IP phones

Choose the right phone for the right situation. Business Edition 4000 supports a wide range of the latest Cisco IP Phone 7800 Series and 8800 Series phones

Essential calling features

Never miss a call with Business Edition 4000. Make, receive, park, hold, and transfer calls. Access your voicemail. Create hunt groups. Join audio conferences. Route calls effectively with an auto-attendant.

Easy cloud management

Customized views for partners, IT administrators, and end-users give easy access to the key information you need. Intuitive menus make it simple to add new users and phones, turn on calling features, and set your personal preferences.

Security and privacy

All your system data is encrypted, and the Business Edition Management portal supports multi-tenancy, with the two-factor authentication required for admin login.

Investment protection

At the end of your plan, simply renew your Business Edition 4000 subscription. Or migrate to a complete Cisco Spark plan. Enhance return on your initial investment by reusing your Cisco IP phones.

Cisco Unified Communications Manager Express

Voice Tech Solutions-solutions Collaboration Customized for the Branch Office

Simplify your transition from legacy telephony systems to unified communications and collaboration at the enterprise branch office. Cisco Unified Communications Manager Express offers a customizable branch solution that is affordable, simple to deploy, and scalable.

Features and Capabilities

Even branch offices within the same enterprise can have different needs and requirements when it comes to unified communications and collaboration. Cisco Unified Communications Manager Express delivers on this need by providing localized call control, mobility, and conferencing alongside data applications on Cisco Integrated Services Routers (ISRs).
Because the solution is Cisco IOS software-based, Cisco Unified Communications Manager Express is easy to configure and can be tailored to individual site needs. It is feature rich and can be combined with Cisco Unity Express and other services on the Cisco ISR to provide an all-in-one branch solution that saves valuable real estate space. Cisco Unified Communications Manager Express is:

  • Affordable - Inexpensive to add to existing Cisco ISRs, saves real-estate by integrating multiple services on a single platform.
  • Customizable - Enjoy configuration flexibility to meet each branch's needs and requirements
  • Scalable - Implement a smooth and fast migration from legacy telephony with an expandable and flexible architecture
  • Simple to deploy - Keep your current architecture and minimize change for employees through its PBX and system features
Customer benefits include:
  • Increased productivity - Feature rich and customizable to meet branch or industry vertical needs
  • Low total cost of ownership - Reduce your capital and operations costs
  • Investment protection - Scale from a distributed to centralized architecture using Cisco Unified Communications Manager and Cisco Survivable Remote Site Telephony with no added cost

Cisco Unified Communications Manager Express supports a wide variety of Cisco Unified IP Phones and video endpoints as well as third-party SIP endpoints

Cisco 800, 2900, 3900, and 4000 Series Integrated Services Routers

Cisco 800 Series Routers

Small but mighty business-class routers

Do you have limited space, but need best-in-class routing, voice and video, security, application performance, cloud connection, and wireless capabilities? Cisco 800 Series routers offer all that in a single device. They are well suited for customer premises and priced for small and midsize businesses.

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Features and benefits Diverse WAN connectivity

Enable a variety of WAN connections, including xDSL, Ethernet, 3G/4G LTE, and fiber. The series offers a range of performance levels to meet your needs.

Full-service branch platform

Get voice, video, wireless, and data in one integrated router and switch. This desktop form factor is priced affordably for small and midsize businesses.

Enterprise-class security

Encryption, VPN, firewall, and URL filtering are all built in. These security features help you protect your customer experience and data.

Simplified management

Easily manage the 800 Series with drag-and-click interfaces on your premises or with third-party web-based applications.

890 Series

  • Ready for Cisco Intelligent WAN
  • Switch and router in one device
  • Run multiple applications simultaneously
  • High-performance, high-application experience
  • Support for 802.11a/b/g/n and 4G LTE
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880 Series

  • Connectivity for up to 20 users
  • WAN redundancy with 3G and 4G options
  • Excellent for PBX and IP telephony voice support
  • Enhanced security and wireless options
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860 Series

  • Connectivity for up to 10 users
  • Desktop form factor and fan less design
  • WAN connectivity with VADSL or Ethernet
  • Wi-Fi for integrated WAN or Wi-Fi at home
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810 Series

  • Hardened and non-hardened form factors
  • Lightweight, compact, low power consumption
  • Dual-SIM option for always-on connectivity
  • For machine-to-machine use cases
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800M Series

  • Integrated security and application services
  • Choice of wireless WAN services and providers
  • High-availability multi homing and dual WAN ports
  • Application hosting capability
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Cisco 2900 Series Integrated Services Routers

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Services-rich router for medium-sized branches

Cisco 2900 Series Integrated Services Routers (ISR) is designed to meet the application demands of today's medium-sized branches and to evolve to cloud-based services. They deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Features and Capabilities Agile application services

Host Cisco or third-party applications on Cisco UCS-E Server modules that can also run VMware ESXi for mission-critical applications at the branch office. Application delivery assurance services support application visibility and control.

WAN connectivity

We offer the industry's widest choices, including WLAN with 802.11a/g/n, T1/E1, T3/E3, 4G/LTE, xDSL, copper, and fiber Gigabit Ethernet.

WAN optimization

Get support for router-integrated, on-demand WAN optimization and application acceleration through service modules.

Highly integrated security

We offer a comprehensive suite of VPN technology with IPSec and SSL VPNs and WLAN security support for 802.11i. Get threat defense support through firewall and IPS options, and support for encryption and cloud-based security.

Unified communications

Support calls processing and voicemail services. Offer a high-quality analog and digital voice and video experience through on-board integrated digital signal processors (DSPs) and analog voice cards.

Media net services

Gain a more visual, social, and personal experience through video networking solutions for branch users and allow for control of media services through AVC.

Cisco 2951

The Cisco 2951 Integrated Services Router (ISR) delivers highly secure data, voice, video, and application services for small offices. Key features include:

Voice Tech Solutions-solutions
  • 3 integrated 10/100/1000 Ethernet ports with 1 port capable of RJ-45 or SFP connectivity
  • 2 service module slots
  • 4 Enhanced High-Speed WAN Interface Card slots
  • 3 onboard digital signal processor (DSP) slots
  • 1 internal service module slot for application services
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE) and Cisco Enhanced PoE
  • Security
  • Onboard hardware acceleration for VPN encryption
  • Secure collaborative communications with Group Encrypted Transport VPN, Dynamic Multipoint VPN, or Enhanced Easy VPN
  • Integrated threat control using Cisco IOS Firewall, Cisco IOS Zone-Based Firewall, Cisco IOS IPS, and Cisco IOS Content Filtering
  • Identity management using authentication, authorization, and accounting (AAA), and public key infrastructure
  • Voice
  • High-density packet voice DSP module, optimized for voice and video support
  • Standards-certified VoiceXML browser services
  • Cisco Unified Border Element capabilities
  • Cisco Unity Express voicemail support.
  • Support for Cisco Communications Manager Express and Survivable Remote Site Telephony
Cisco 2921

The Cisco 2921 Integrated Services Router (ISR) delivers highly secure data, voice, video, and application services for small offices. Key features include:

Voice Tech Solutions-solutions
  • 3 Integrated 10/100/1000 Ethernet ports with 1 port capable of RJ-45 or SFP connectivity
  • 1 service module slot
  • 4 Enhanced High-Speed WAN Interface Card (EHWIC) slots
  • 3 onboard digital signal processor slots
  • 1 internal service module slot for application services
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE) and Cisco Enhanced PoE
  • Security
  • Embedded hardware-accelerated VPN encryption
  • Secure collaborative communications with Group Encrypted Transport VPN, Dynamic Multipoint VPN, or Enhanced Easy VPN
  • Integrated threat control using Cisco IOS Firewall, Cisco IOS Zone-Based Firewall, Cisco IOS IPS, and Cisco IOS Content Filtering
  • Identity management: Intelligently protecting endpoints using authentication, authorization, and accounting (AAA), and public key infrastructure
  • Voice
  • High-density packet voice DSP module, optimized for voice and video support
  • Standards-certified VoiceXML browser services
  • Cisco Unified Border Element capabilities
  • Cisco Unity Express voicemail support
  • Support for Cisco Communications Manager Express and Survivable Remote Site Telephony
Cisco 2911

The Cisco 2911 Integrated Services Router (ISR) delivers highly secure data, voice, video, and application service. Key features include:

Voice Tech Solutions-solutions
  • 3 integrated 10/100/1000 Ethernet ports (RJ-45 only)
  • 1 service module slot
  • 4 enhanced high-speed WAN interface card slots
  • 2 onboard digital signal processor (DSP) slots
  • 1 Internal Service Module slot for application services
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE) and Cisco Enhanced PoE
  • Security
  • Embedded hardware-accelerated VPN encryption for secure connectivity and collaborative communications Integrated threat
  • control using Cisco IOS Firewall, Cisco IOS Zone-Based Firewall, Cisco IOS IPS, and Cisco IOS Content Filtering
  • Identity management using authentication, authorization, and accounting (AAA) and public key infrastructure
  • Voice
  • High-density-packet voice DSP module, optimized for voice and video support
  • Standards-certified VoiceXML browser services
  • Cisco Unified Border Element capabilities
  • Cisco Unity Express voicemail support
  • Support for Cisco Communications Manager Express and Survivable Remote Site Telephony
Cisco 2901

The Cisco 2901 Integrated Services Router (ISR) delivers highly secure data, voice, video, and application services for small offices. Key features include:

Voice Tech Solutions-solutions
  • 2 integrated 10/100/1000 Ethernet ports
  • 4 enhanced high-speed WAN interface card slots
  • 2 onboard digital signal processor (DSP) slots
  • 1 onboard Internal Service Module for application services
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE) and Cisco Enhanced PoE
  • Security
  • Embedded hardware-accelerated VPN encryption for secure collaborative VPN communications
  • Integrated threat control using Cisco IOS Firewall, Cisco IOS Zone-Based Firewall, Cisco IOS IPS, and Cisco IOS Content Filtering
  • Identity management that uses authentication, authorization, and accounting (AAA) and public key infrastructure
  • Voice
  • High-density-packet voice DSP module, optimized for voice and video
  • Standards-certified Voice XML browser services
  • Cisco Unified Border Element capabilities
  • Cisco Unity Express voicemail support
  • Support for Cisco Communications Manager Express and Survivable Remote Site Telephony

Cisco 3900 Series Integrated Services Routers

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Secure routing for medium to large branches

Cisco 3900 Series Integrated Services Routers (ISR) is designed to meet the application demands of today's medium-to-large branches and to evolve to cloud-based services. They deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 375 Mbps.

Features and benefits Agile application services

Host Cisco or third-party applications on Cisco UCS-E Server modules that can also run VMware ESXi for mission-critical applications at the branch office. Application delivery assurance services support application visibility and control

WAN connectivity

We offer the industry's widest choices, including WLAN with 802.11a/g/n, T1/E1, T3/E3, 4G/LTE, xDSL, copper, and fiber Gigabit Ethernet.

WAN optimization

Get support for router-integrated, on-demand WAN optimization and application acceleration through service modules.

Highly integrated security

We offer a comprehensive suite of VPN technology with IPSec and SSL VPNs and WLAN security support for 802.11i. Get threat defense support through firewall and IPS options, and support for encryption and cloud-based security.

Unified communications

Support calls processing and voicemail services. Offer a high-quality analog and digital voice and video experience through on-board integrated digital signal processors and analog voice cards.

Media net services

Gain a more visual, social, and personal experience through video networking solutions for branch users and allow for control of media services through AVC.

Cisco 3945

The Cisco 3945 Integrated Services Router (ISR) delivers highly secure data, voice, video, and application services to the small office. Key features include:

Voice Tech Solutions-solutions
  • Modular Services Performance Engine (SPE) 150, which can be upgraded for even higher performance as next-generation WAN environments evolve
  • 3 integrated 10/100/1000 Ethernet ports with 2 ports capable of RJ-45 or SFP connectivity
  • 4 service module slots
  • 4 Enhanced High-Speed WAN Interface Card slots
  • 4 onboard digital signal processor (DSP) slots
  • 1 Internal Services Module slot
  • Dual integrated power supplies
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet
  • Security
  • Embedded hardware-accelerated VPN encryption for secure connectivity
  • Integrated threat control using Cisco IOS Firewall, Cisco IOS Zone-Based Firewall, Cisco IOS IPS, and Cisco IOS Content Filtering
  • Identity management using authentication, authorization, and accounting (AAA) and public key infrastructure
  • Unified Communications
  • High-density-packet voice DSP module, optimized for voice and video support
  • Standards-certified Voice XML browser services
  • Cisco Unified Border Element capabilities for up to 1000 sessions
  • Cisco Unity Express voicemail support
  • Support for Cisco Communications Manager Express and Survivable Remote Site Telephony
Cisco 3945E

The Cisco 3945E Integrated Services Router (ISR) delivers highly secure data, voice, video, and application services to large branch offices.

Cisco 3945E features include:
Voice Tech Solutions-solutions
  • Modular Services Performance Engine (SPE) 250 for even higher performance as WAN environments evolve
  • 4 integrated 10/100/1000 Ethernet ports with 2 SFP ports
  • 4 service module slots
  • 3 Enhanced High-Speed WAN Interface Card slots
  • 3 onboard digital signal processor (DSP) slots
Power
  • Dual integrated power supplies
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE)
  • A universal IOS image helps you deploy new IOS services quickly
Security
  • Embedded hardware-accelerated VPN encryption for secure connectivity
  • Integrated threat control using Cisco IOS Firewall, Zone-Based Firewall, IPS, and Content Filtering
  • Identity management using authentication, authorization, and accounting (AAA) and public key infrastructure
Unified Communications
  • High-density packet voice DSP module, optimized for voice and video support
  • Standards-certified Voice XML browser services
  • Cisco Unified Border Element capabilities for up to 2500 sessions
  • Support for Cisco Unity Express voicemail, Cisco Communications Manager Express, and Survivable Remote Site Telephony
Cisco 3925

The Cisco 3925 Integrated Services Router (ISR) delivers highly secure data, voice, video, and application services to small branch offices. Key features include:

Voice Tech Solutions-solutions
  • Modular Services Performance Engine (SPE) 100, which can be upgraded for even higher performance as next-generation WAN environments evolve
  • 3 integrated 10/100/1000 Ethernet ports with 2 ports capable of RJ-45 or SFP connectivity
  • 2 service module slots
  • 4 Enhanced High-Speed WAN Interface Card (EHWIC) slots
  • 4 onboard digital signal processor (DSP) slots
  • 1 Internal Services Module slot
  • Dual integrated power supplies
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet
  • A universal IOS image that lets you deploy new IOS services quickly
  • Security
  • Embedded hardware-accelerated VPN encryption for secure collaboration
  • Integrated threat control using Cisco IOS Firewall, Cisco IOS Zone-Based Firewall, Cisco IOS IPS, and Cisco IOS Content Filtering
  • Identity management using authentication, authorization, and accounting (AAA) and public key infrastructure
  • Unified Communications
  • High-density-packet voice DSP module, optimized for voice and video support
  • Standards-certified Voice XML browser services
  • Cisco Unified Border Element capabilities for up to 800 sessions
  • Cisco Unity Express voicemail support
  • Support for Cisco Communications Manager Express and Survivable Remote Site Telephony
Cisco 3925E

Enabling Borderless Networks at the Branch

Cisco 3925E Integrated Services Routers (ISR) deliver highly secure data, voice, video, and application services to large branch offices.

Cisco 3925E features include:
Voice Tech Solutions-solutions
  • Modular Services Performance Engine (SPE) 200 for even higher performance as WAN environments evolve
  • 4 integrated 10/100/1000 Ethernet ports with 2 SFP ports
  • 2 service module slots
  • 3 Enhanced High-Speed WAN Interface Card (EHWIC) slots
  • 3 onboard digital signal processor (DSP) slots
Power
  • Dual integrated power supplies
  • Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE)
  • A universal IOS image helps you deploy new IOS services quickly
Security
  • Embedded hardware-accelerated VPN encryption for secure collaboration
  • Integrated threat control using Cisco IOS Firewall, Zone-Based Firewall, IPS, and Content Filtering
  • Identity management using authentication, authorization, and accounting (AAA) and public key infrastructure
Unified Communications
  • High-density packet voice DSP module, optimized for voice and video support
  • Standards-certified VoiceXML browser services
  • Cisco Unified Border Element capabilities for up to 2000 sessions
  • Support for Cisco Unity Express voicemail, Cisco Communications Manager Express, and Survivable Remote Site Telephony

Cisco 4000 Series Integrated Services Routers

Voice Tech Solutions-solutions

Delight customers and employees with new digital experiences. Simplify day-to-day IT management. Prepare your branch site and protect it for the future with the Cisco 4000 Series ISR digital-ready platform.

Features Virtualization ready

Host virtualized network functions and applications any time and any place. Flexible deployment options mean freedom of choice.

Network automation

Configure and monitor your network and enforce business policies through Cisco Application Policy Infrastructure Controller Enterprise Module (APIC-EM) and Intelligent WAN (IWAN). The process takes just 10 GUI clicks

Network services

Key integrated network services include WAN and application optimization, intelligent caching with Akamai Connect, unified communications, and software-defined WAN.

Branch threat defense

Protect your branch site across the LAN and WAN and in the cloud with security integrated into the router. You no longer need a separate security appliance

Cisco ISR 4221 - Router - GigE - WAN ports: 2 - rack-mountable The Cisco 4000 series Integrated Services Routers (ISR) revolutionize WAN communications in the enterprise branch. With new levels of built-in intelligent network capabilities and convergence, the routers specifically address the growing need for application-aware networking in distributed enterprise sites. These locations tend to have lean IT resources. But they often also have a growing need for direct communication with both private data centers and public clouds across diverse links, including Multiprotocol Label Switching (MPLS) VPNs and the Internet.

Unified communications

Support calls processing and voicemail services. Offer a high-quality analog and digital voice and video experience through on-board integrated digital signal processors and analog voice cards.

Media net services

Gain a more visual, social, and personal experience through video networking solutions for branch users and allow for control of media services through AVC.

Cisco 4321

Cisco 4321 Integrated Services router is design to deliver advanced services to the small enterprise branch environment. It delivers 50Mbps thoughtput by default. With pay-as-you-grow performance, you can increase forwarding capacity to 100Mbps by buying FL-4320-PERF-K9 licenses.

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Cisco 4331

Cisco 4331 Integrated Services Router delivers 100 Mbps to 300 Mbps aggregate throughput and offers one Enhanced service-module (SM-X) slot, which supports for both single- and double-wide service modules provides flexibility in deployment options.

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Cisco 4351

Cisco 4351 Integrated Services Router, which supports 3 Network Interface Modules (NIM) slots, delivers 200 Mbps to 400 Mbps aggregate throughput.

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Cisco 4431

Cisco 4431 Integrated Services Router, which supports 3 Network Interface Modules (NIM) slots, delivers 500 Mbps to 1 Gbps aggregate throughput. This router also support two kinds of DDRM, data plane and control/services plane, which make adminstrator easy to manage the router

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Cisco 4451

ISR4451-X-AX/K9 integrated router combines high-performance, scalability, Data Center features and smart router is made to run multiple services. This is the only router in industry separates control data and services planes, so the benefits are numerous. With pay-as-you-grow performance, you can increase forwarding capacity when needed, you only pay for the performance you need. The ISR4451-X-AX/K9 runs multi-core, multi-threaded advanced secruity IOS-XE operating system to enable both WAN link security and MPLS and OTV services. Full featured WAN optimization with that run native on the motherboard without affecting performance, management and other capabilities. According to the scalability, ISR 4451 designed as a layer 7 router basically, the advanced network services enable the branch to utilize the WAN intelligently is really what ISR 4400 series all about.The Cisco ISR 4451 is the ultimate application delivery platform to mid-size or even large branch offices. This is literally routing redefined.

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Voice and Messaging Services

Cisco Unity Connection

Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.

Features and Capabilities

Cisco Unity Connection lets users access and manage messages from an email inbox, web browser, Cisco Jabber, Cisco Unified IP Phone, smartphone, or tablet. Unity Connection also provides flexible message access and delivery format options, including support for voice commands, speech-to-text transcription, and even video greetings.

Cisco Unity Connection is highly secure. It is designed for complex distributed global deployments with support for high availability, redundancy, and branch office survivability. It is fully virtualized, and can be run on specification-based hardware.

Unity Connection is easily deployed, provisioned, monitored and managed using Cisco Prime Collaboration, our single application for unified management of the entire voice and video deployment.

Benefits

Cisco Unity Connection boasts a comprehensive feature set that includes numerous benefits, some of which are listed below

Fast, Flexible User Access to Messages

Users can save time and increase productivity with quick and efficient access to messages, from the devices and applications they use, delivered in the format they want. Unity Connection supports audio messaging, speech to text message transcription, as well as video greetings, video auto attendants, and phone to phone video messaging.

Simple and Cost-Effective Administration and Management

Unity Connection is virtualized, flexible, and easily integrated into diverse network and application environments

Unity Connection is managed (including provisioning, service activation, monitoring, performance analysis and reporting, upgrade and migration management, and license management) by Prime Collaboration. This same application manages the entire Cisco voice and video deployment.

Highly Secure, Scalable, and Compliant

Flexible in size and scale, Unity Connection is the unified messaging solution consistently selected by mid-size and global corporations, government agencies, and the security conscious since 2005.

Cisco Unity express

Cisco Unity Express offers industry-leading integrated messaging, voicemail, fax, Automated Attendant, interactive voice response (IVR), time-card management, and a rich set of other messaging features on the Cisco Integrated Services Router (ISR) platform. It provides these integrated services specifically designed for the small and medium-sized office environment or enterprise branch office. With Cisco Unity Express, you can easily and conveniently manage your voice messages and greetings right through your web browser using Web Inbox, traditional intuitive telephone prompts, an easy-to-use visual voicemail interface (the Cisco Unity Express VoiceView Express application), email access to messages, and a straightforward GUI that allows simple administration and management.

Enhance Voice Messaging and Communications

Improve customer service and employee communications. Cisco Unity Express gives your organization a quick, convenient way to manage voicemail, auto attendant, and interactive voice response (IVR).

As a simple addition to voice-enabled integrated services routers, Cisco Unity Express provides:

  • Affordable voicemail and greeting services
  • Voice mailboxes for up to 500 users
  • Intuitive telephone prompts and a web-based interface
  • Ability to manage voicemail using a Cisco Unified IP Phone display, your web browser, or your email client
  • Time-card data management with Time Card View

In addition, Survivable Remote Site Voicemail can help deliver and manage voice messages on a central server if the WAN goes down. It also restores them to the central server when the WAN is back online. Cisco Unity Express is available as a network module or advanced integration module for Cisco 1861, 2800, 2900, 3800, and 3900 Series Integrated Services Routers

Cisco Unified Communications Manager IM & Presence Service

Enhance Productivity and Borderless Collaboration

Cisco Unified Presence is a standards-based enterprise platform that brings people together in and across organizations in the most effective way. This open and extensible platform facilitates the highly secure exchange of presence and instant messaging (IM) information between Cisco Unified Communications and other applications

Features and Capabilities

Cisco Unified Presence technology has been integrated with Cisco Unified Communications Manager for Release 9.0 and later. All the features and capabilities of Cisco Unified Presence 8.6 are now part of the Cisco Unified Communications Manager.
Get more information about Cisco Unified Communications Manager Release 9.0 and the newly integrated IM and presence service

With this integral component of the Cisco Unified Communications system, you can:

  • Facilitate faster decision making and enhance productivity using presence awareness to view the availability of your colleagues and reduce communications delays.
  • See the availability of partners and customers in other organizations and exchange instant messages with them.
  • Simultaneously support Cisco Unified Communications and standards-based XMMP clients with this dual-protocol platform that natively supports both SIP/SIMPLE and XMMP on a single software appliance.
  • Speed up your business processes and improve first-call resolution and customer satisfaction by providing availability information and communication capabilities in existing web and business applications.
  • Meet business requirements with enhanced enterprise IM capabilities such as group chat, persistent chat, IM logging, IM history, and compliance

Billing and Accounting services

Imagicle ApplicationSuite for Cisco UC

The Imagicle ApplicationSuite for Cisco UC offers an all-in-one suite of must-have applications empowering the Cisco Unified Communications & Collaboration for enterprises and small-medium businesses.

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It addresses the needs of organizations from any viewpoint, providing the most complete set of UC applications, thus granting an exceptional, easy experience to all users, from their IP phones, from their Jabber desktop-mobile clients, browsers, and mobile devices.

Designed for your Cisco Communications Manager, BE6K-7K, HCS

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Features Attendant Console CTI

The operator console software solution that simplifies and improves inbound telephone traffic handling.

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ACD - Customer Service

The ultimate Automatic Call Distribution for handling, dispatching and monitoring incoming telephone calls

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IVR - Auto Attendant

Add all the IVR features, such as welcome or day-night messages required by the system.

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Recording

Records your company calls in both selective and automatic mode. Ideal for compliance / orders / quality recordings.

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Directory, Click to Call & Caller ID

Centralize and synchronize the company contacts to provide fast searches, click to call, Caller ID to the phone.

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IP Fax Server

The all software-based solution of IP Fax Server that increases savings and productivity

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Accounting & Billing

The most advanced and easy to use solutions for monitoring and analyzing telephone traffic for Cisco UC.

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Budget Control

Smartly assigns a budget to the calls, alerts via e-mail and locks the telephone when the budget has been reached

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Phones lock - XML services

Easily lock the company phones avoiding any kind of abuse and any surprise on the phone bill.

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Desktop Solution CTI

The Computer Telephony Integration client-server software that simplifies and enhances the use of the phone.

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Voice Mail

The simple voice mail system designed to integrate and extend the functionality of your Cisco UC

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Hospitality Services

Integrates the Cisco UC Platform with the Hotel PMS adding the necessary hotel services to fulfill the hospitality needs

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Mobile Apps

Access on the Imagicle apps everywhere from the tablet/smartphone. Available on App Store and on Google Play

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Gadgets for Jabber

Make Cisco Jabber even better by integrating Imagicle applications directly into Jabber desktop.

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